Privacy Policy

Overview

Freelance Training Limited is committed to protecting your personal data and respecting your privacy.

This policy explains how we collect, use and store personal information when you interact with our services, including programmes delivered under Excel on Skates.

Who We Are

Excel on Skates is a delivery brand of Freelance Training Limited, which is the data controller responsible for your personal data.

Freelance Training Limited provides structured training, consultancy and programme delivery services.

Data Controller:
Freelance Training Limited

ICO Registration Number:
ZB059880

What Information We Collect

We may collect and process the following information:

Contact Information

  • Name
  • Email address
  • Phone number (optional)

Programme Interest Information

  • Programme preferences
  • Preferred location
  • Availability
  • Experience level
  • Responses relating to participation and programme interest

Additional Information

  • Postcode (used for location and demand analysis)
  • Information about support needs (only where voluntarily provided)
  • Responses relating to programme outcomes or interests

How We Use Your Information

We use your information to:

  • Respond to enquiries and contact you about programmes
  • Plan programme locations and delivery
  • Manage programme registrations and communication
  • Understand demand and participant needs
  • Develop and improve programmes and services

We may also use anonymised data to support:

  • Programme development
  • Reporting and evaluation
  • Funding applications and community initiatives

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent – when you provide your information through forms
  • Contract – where necessary to deliver a programme
  • Legitimate Interest – to plan, improve and manage our services

Sharing Your Information

We do not sell your personal data.

Your information may be shared only where necessary:

  • With delivery partners involved in programme delivery
  • With organisations involved in funded programmes (in anonymised or aggregated form where appropriate)
  • Where required by law

All data sharing is carried out securely and only where necessary.

How We Store Your Information

Your information is stored securely using trusted systems, which may include:

  • Email systems (e.g. Microsoft 365)
  • Secure cloud-based storage (e.g. SharePoint)
  • Website form systems (e.g. Forminator)

We take appropriate measures to protect your data from unauthorised access, loss or misuse.

How Long We Keep Your Data

We retain your data only for as long as necessary:

  • Enquiries and expressions of interest: up to 12 months
  • Programme participation records: up to 2 years
  • Financial and legal records: in line with legal requirements

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate information
  • Request deletion of your data
  • Restrict or object to processing
  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.

Cookies

Our website may use basic cookies to:

  • Ensure the website functions correctly
  • Improve user experience

You can manage cookie preferences through your browser settings.

Data for Programme Development and Funding

Information provided through programme interest and participation may be used in anonymised or aggregated form to:

  • Understand demand in different areas
  • Identify participant needs
  • Support funding applications and community programme development

No personally identifiable information is shared without consent.

Contact

If you have any questions about this policy or how your data is handled, please contact:

Freelance Training Limited
Email: info@excelonskates.co.uk

Changes to This Policy

This policy may be updated periodically to reflect changes in our services or legal requirements.

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